Personal Data Protection (GDPR)
Last updated:
1. Introduction
This privacy notice explains how Amicis Synergy collects, uses and protects your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable UK/EU data protection law. It applies when you browse our website or use our contact form.
2. Data Controller
The data controller is Amicis Synergy (France). Contact: contact@amicis-synergy.fr.
3. Personal Data We Collect
- Contact form: name, e-mail address, phone number, message content.
- Essential technical cookies: required for the proper functioning of the website.
- Analytics data (Google Analytics), subject to your consent.
4. Purposes of Processing
- Responding to enquiries and ensuring follow-up.
- Operating, securing and maintaining the website.
- Measuring traffic and improving our content and services.
5. Lawful Bases
- Consent: contact form, analytics cookies.
- Legitimate interest: website operation, security and performance.
6. Analytics (Google Analytics)
With your prior consent, we use Google Analytics to understand website usage. Data may be anonymised or pseudonymised and, where applicable, transferred outside the EEA subject to appropriate safeguards. You may withdraw consent at any time via the cookie settings panel.
7. Recipients & International Transfers
- Authorised internal staff and service providers (hosting, maintenance).
- Google, solely for analytics purposes if consent has been given.
Data is not sold or rented. Where transfers occur outside the UK/EU, they rely on valid safeguards (e.g. SCCs).
8. Data Retention
| Category | Retention period |
|---|---|
| Contact form data | Up to 12 months after last communication |
| Session cookies | For the duration of the browsing session |
| Analytics data | Up to 14 months |
9. Security Measures
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, loss or disclosure.
10. Your Rights
Under the GDPR, you have the right of access, rectification, erasure, restriction, objection, data portability and the right to withdraw consent at any time. You also have the right to lodge a complaint with a supervisory authority.
11. How to Exercise Your Rights
To exercise your rights or ask a question: contact@amicis-synergy.fr. We may need to verify your identity before responding.
12. Changes to This Policy
We may update this notice to reflect legal or operational changes. The latest update date appears at the top of the page.
Cookie Policy
Last updated:
1. What Are Cookies?
Cookies are small text files stored on your device when visiting a website. They enable core functionality, audience measurement and an improved user experience.
2. Types of Cookies Used
- Essential cookies: required for technical operation; do not require consent.
- Analytics cookies: used to measure traffic and usage; require prior consent.
3. Managing Consent
On your first visit, a cookie banner allows you to accept, refuse or customise analytics cookies. You may withdraw consent at any time via the cookie settings panel or by clearing stored cookies in your browser.
4. Cookie-related Contact
For questions relating to cookies: contact@amicis-synergy.fr.